Business email pricing guide
GridInbox, Google Workspace Gmail, and Microsoft 365 all provide business email, but they solve different problems. Compare the entry plans before you choose a shared inbox for support, sales, or billing.
| Plan | Price | Best for | What you get |
|---|---|---|---|
GridInbox Starter Starter | $0 / month Regularly $2.99 per workspace/month; a 7-day trial, then $2.99 per workspace/month. | Trying a shared business inbox | 5 aliases, 10 outbound and 50 inbound emails/month, 512 MB storage, standard API access |
GridInbox Pro Professional | $19 / workspace / month | Small teams managing several business addresses | Unlimited aliases, 3 custom domains, 5 GB storage, 10,000 outbound and 50,000 inbound emails/month |
GridInbox Team Team workspace | $99 / workspace / month | Growing support, sales, and operations teams | 5 seats with RBAC, 10 custom domains, 50 GB storage, high-frequency API access |
Google Workspace Business Starter Gmail + Workspace suite | $7 / user / month, annual commitment $8.40 flexible monthly plan | A full productivity suite for each employee | Custom Gmail address, 30 GB pooled storage/user, Meet, Drive, Docs, and Gemini features |
Microsoft 365 Business Basic Outlook + Microsoft 365 suite | $7 / user / month, annual commitment | Teams already working in Microsoft 365 | Custom Outlook email, 1 TB OneDrive/user, web/mobile Office apps, Teams, and business apps |
Prices shown in USD and based on public US list prices checked September 14, 2026. Taxes, regional pricing, promotions, annual commitments, and plan changes can affect the final amount. See the official pricing pages for current checkout prices.
Your main problem is shared operational email: who owns support@, how sales@ is answered, and how the team keeps customer conversations visible without sharing a password.
Create your team inbox — a 7-day trial, then $2.99 per workspace/month →You need Gmail plus a broad collaboration suite for documents, meetings, storage, and per-user business accounts. A shared address may still need a separate workflow or helpdesk.
View Google pricing →Your team already relies on Outlook, Teams, OneDrive, and Office. Microsoft 365 is a full productivity suite; GridInbox is focused on shared operational inboxes and aliases.
View Microsoft pricing →